Reader Mail: F1 on Maytag Bravos rears it's ugly head

Posted by Brad Wednesday, July 8, 2009

From Melissa:

Dear Brad,

First of all I have to tell you that your blog has been a tremendous help in getting to the bottom of the pesky F1 code I have been getting on my Maytag Bravos machine. I called a for a repair last week and I wish I would have found your blog before he came. He told me that the cause of the F1 code was partially the fact that I was not using h/e detergent, I make my own powder formula of borax, washing soda and fels naptha, but also the fact that I was using too much and the soap was not completely cleaning out of the lines. The build up was causing the F1 code, he said he saw this with people using too much h/e detergents also. He suggested running more hot water through the lines and using less soap. I have done along with cleaning with vinegar and store bought washing machine cleaner for the past week and its still coding. That was when I went searching for answers and found your blog. My first question is what causes this code? Is it bad manufacturing or my using the wrong/too much detergent? Can it clear itself or does it need to be repaired? What are the consequences of not getting it repaired, will it cause worse damage to the machine? This code only comes up on the first load of the day. If I have multiple loads the other loads usually don't code.

Thanks for your help and I look forward to hearing back from you to get an idea of what I should do next regarding this problems.

Sincerely,
Melissa


My response:

Melissa,

It is possible that the F1 code was caused by your laundry habits (detergent), but I think that is unlikely. Too many of these machines have problems with the F1 error code. There is a known problem with the Oasis / Cabrio / Bravos machines. However, I thought that the Bravos had been introduced by the time Whirlpool was aware of these problems, and would have had them sorted out. Silly me.

I do not know if changing your habits will fix the problem. I would try to run a few loads of towels with just water (no detergent or anything) to try and flush out any excess detergent residue you may have. I don't know if you are able to set your own water level on this machine, but if you are, I would just run an empty load or two. The objective in doing this is to see what the machine does. If the machine continues to throw the code even after you have run some empty loads to rid the machine of detergent build-up, then the problem is not your detergent.

You did not say whether the machine is still under warranty. If it is, I would find another Maytag servicer in your area. The guy who has been out there has already made up his mind that the problem is with you, not the machine. If it is no longer under warranty, call the Maytag customer service line and explain the situation. Be firm, but be polite. Drop the words "recall" and "class action lawsuit" and see what they say. I suspect they will agree to fix the problem.

Let me know what happens. This is not a problem you should have to live with. Thanks for writing!

~Brad

51 comments

  1. Emassaro Says:
  2. Dear Brad. I purchased a Maytag Bravos washer back in January. I believe I have the 750 glass top loader. I loved it up until a month-and-a-half after buying it. The frustration began when I tried to wash a microfleece-style blanket. I used the bulky setting which the manual says is for comforters and blankets. Well, it threw the machine off balance and I could not get it to reset. I had to drag the soaking wet blanket out of the washer, which created a watery mess. I then put it in the dryer, making my drawer work overtime to get it dry. I called the Maytag company about this, and the only response I got was that I can't wash comforters or blankets in the machine. Talk about false advertising! I haven't washed any blankets since then.

    Fast forward to March or April. Now when I wash shirts and shorts, and after drying them in the dryer, I come up with splotches all over my shirts. I've tried putting stain lifters in the detergent cup, Oxipowder for HE-type washers, used the extra rinse, to no avail. Also, with my previous older washer, I could use GooGone spray on stains on my shirts with no problem. Not on the Bravos. All it does is leaves a greasy-looking spot where I sprayed on the stain. I'm at my wit's end here, as my shirts look awful!! Do you think you might know what's going on here?

     
  3. Anonymous Says:
  4. Just called maytag to inquire about the code F1. The guy checked the system and said that that code is a courtesy repair and he scheduled a guy to come out to fix it. FREE

     
  5. Tamara Says:
  6. When they came and fixed it for free were you still under warranty??

     
  7. Anonymous Says:
  8. The code is caused by a water sensor. You can temporarily just dump about a half gallon of water into the tub before adding the clothes, and then have another half gallon for mid cycle. This stops the code from popping up. When I have time I will take the machine apart to see just what needs to be done to fix the problem, and will then record that on here but rest assured it is a water sensor. Try the half gallon thing and you will see.

     
  9. Anonymous Says:
  10. Does anyone know what Code 3E means on Neptune, stackable, Matag Washer? I hear a little snap when I put the washer on spin, the drum makes a couple of slow turns and stops. I then have to put the washer on drain to get the door open. I am afraid to try the wash cycle and to fill with water in case I cannot get it to drain out or get the door open again.

     
  11. Anonymous Says:
  12. We have a Maytag Bravos MTW6600TQ that makes an awful noise during the spin cycle. It is almost like something is rubbing or there is a bearing that is going out. Is this a common issue? Purchase date Dec 2007.

     
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  14. Anonymous Says:
  15. A repair man came to deal with an OL code on my 2.5 year old Bravos glass top loader purchased from Home Depot. He pulled the tub and said said the rust on the shaft and inside the basket was causing the machine to not complete the final spin, thus the OL error code. The cost of repair is $650. I paid $825. The repair guy said that pretty much all machines are just as bad nowdays. Paid him $130 for his service call and that piece of news. He was sent directly by Maytag.

     
  16. Anonymous Says:
  17. We have a Bravos Washer (MVWB400VQ0) that is an absolutely lemon. Do not buy these products. They are cheaply made and simply do not work. Many components fail shortly after the warranty expires. Our unit wads clothes into a ball and does not get them clean. Additionally, the clean washer cycle will run all day (filling, refilling, refilling) wasting gallons of water and energy. There should be a massive recall.

     
  18. Anonymous Says:
  19. I cannot get our Bravos washer (MVWB400VQ0) to run a full clean washer cycle. The timer says 1:02 but runs for 5 mins and the tab never desolves
    !

     
  20. Anonymous Says:
  21. All i can say is that these machines suck.....had them for 4yrs and have had non stop issues with them. Maytag says they cant do anything for me. They have came out about 6 times to repair them and once again its broke.

     
  22. It was useful, unlike same results which were just time consuming.

     
  23. How can I reach more related stuff similar to the issue? Is it available in your archive?

     
  24. It was not thorough, more to cover…

     
  25. عدالت Says:
  26. Thank you, useful is what I say to such posts : ^ good luck

     
  27. لپ تاپ Says:
  28. Hmm… Thumbs UP dude

     
  29. Thank you but … Is it really true?

     
  30. When they came and fixed it for free were you still under warranty??

     
  31. Anonymous Says:
  32. I have had a Bravos HE since late 2007 and love it. No error code problems and no problem washing my comforters, sheets, dog beds, etc. I came onto this site looking for something else and saw people trashing this product and thought I would weigh in that, while some people may have experienced problems, there are those of us who have had wonderful, trouble-free experiences and would not trade this machine in for anything. According to Consumer Reports, these machines have been top-ranked performers with excellent reliability, so don't judge the machine based on the minority of owners who are frustrated.

     
  33. Anonymous Says:
  34. I have a maytag bravos set from about 2007 . . . it's been a great set until the last few months. the washer is unable to wash any size load a full cycle without becoming unbalanced - sometimes 6 or more times per cycle! The repairman has been out 2x and has ordered parts, but the parts seem to be on backorder now since mid-June. He has another client with the same machine, same problem. What's the deal - no parts?

     
  35. Our last Maytag lasted 15 years, with 4 children.
    Our current Maytag Bravos is only 3 years old and the service man told me the bushings need replaced to the tune of $625 + $85 Service call. I will make scrap metal art out of it and name it Bravosism.
    Watch for it at Stephenkishel.com

     
  36. Blogs are fun and good luck

     
  37. v neck dress Says:
  38. Thank you, useful is what I say to such posts : ^ good luck

     
  39. Great article and your blog template is so cool......

     
  40. Anonymous Says:
  41. We wish we could go back 18 months in time and NOT purchase the Bravos washer. The drier is fine... the washer leaves all articles of clothing wrinkled, covered in lint, and NOT CLEAN. Deodorant does not get washed out of the armpits of even cotton T-Shirts. There is just no way to get it to use enough water to thoroughly clean. Very disappointed. Maytag has such a good reputation overall, but this one is a stinker. We want our old unexciting Whirlpool top loader back. It worked.

     
  42. very nice blog

     
  43. Thanks it`s also good blog.

     
  44. Anonymous Says:
  45. I am also a proud owner of a bravo may tag washer and dryer. Found this site because of the F1 error code. I called a rep service repair place and he said that these machines were not a good product and that they do not repair them. Awe, I should have went to them like I did before instead of buying these pieces of scape metal. I do not like these machine for all the reasons stated above. I wish I was a lucky one whom loves their machine. I happened to love my prior machine and had it for +15 yes and then died a honorable death. Any other info about F1 error code as I do not have money to buy another machine/dryer. Dryer doesn't dry very well either must put it on several times... And no warranty ran out long time ago...

     
  46. You make it enjoyable and you still take care of to keep it sensible. I can't wait to read much more from you. This is really a terrific website.

     
  47. SEO New York Says:
  48. Man nice to be at your blog again...It has been months for me. Well this article is awesome, and for sure I did not waste my time.

     
  49. Anonymous Says:
  50. MAYTAG BRAVO WASHER. GOES T0 32 ON HEAVY WASH CYCLE AND JUMPS TO
    LAST CYCLE AND CUTS OFF. HOME DEPOT SERVICE POLICY NO GOOD. CALL AND GET SOME ONE IN INDIA AFTER BEING CUT OFF TWICE. THEY SEND OUT SERVICE MAN AND HE DOES NOT CORRECT. SAYS CALL BACK IF NEED HIM AGAIN. SAYS CAN NOT SEE PROBLEM. CALL BACK AND HE IS OUT FOR 4 DAYS. CALL BACK LATER. CALL HOME DEPOT AND NO HELP. CALL SERVICE POLICY LADY IN INDIA AND SHE DOES NOT UNDERSTAND. THINKS I AM SERVICE MAN AND ASK WHAT IS WRONG AND FIX IT. I TELL HER I AM THE CUSTOMER. SHE SAYS O K I CALL SERVICEMAN. H.D. AWFUL.
    HOME DEPOT SAYS NO PRONBLEM, THEY WILL BE SURE WASHER IF FIXED. VERY POOR PEOPLE TO BUY A MAYTAG FROM WITH THEIR SERVICE POLICY. JUST ASK ME AND I WILL RELATE COMPLETE STORY. ALVINGUY@AOL.COM 10/14/2011 FLORIDA

     
  51. SEO USA Says:
  52. I like very much your way of presentation.. I got more useful information on this blog.. Thanks to sharing the useful information….

     
  53. OMG F1 Code Says:
  54. I normally would never post on a blog, but my bravo washing machine has been pissing me off for the past few months with its F1 CODE. This is the second failed machine from Maytag that I own. The Sears guy lied to me about the product, saying that it's good. Guess what, reality is that Maytag sucks. And it's costing me thousands of dollars. Don't even bother with their warranty, let alone buy a Maytag machine.

     
  55. Anonymous Says:
  56. Washer sucks and does not clean clothes! period.....they should be ashamed of themselevs for charging so much for poor qaulity. my three year olds clothes have to be thrown out because nothing will wash out of them!

     
  57. edward Says:
  58. Right now find the best quality of Mulberry duplicate handbags right here. On beubag.com there are {classic|traditional} {names|brands} in the {range of|selection of} Mulberry {replicas|replications .} such as Mitzy Tote which is a beautiful looking bag produced in high quality calf skin and coming in a darkish coffee colour..
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  59. Very nice blog and alot of info ,

     
  60. I gone through your blog , it is awasom.

     
  61. Anonymous Says:
  62. just got a mvwb450wq delived today this is the 2nd one the 1st was returned for water leaking from the top side of the unit,the new one just delivered has the same problem, any advice?

     
  63. valfrid Says:
  64. Nice one post. I need help for buy fireworks for sale in Edinburgh.How can i get?

     
  65. Anonymous Says:
  66. i have a bravo hp pretty good until the warranty ran out had service men they all said the same thing . THEY ARE THE WORSE ON THE MARKET. WHEN WARRANTY WARES OUT SO DOES THE MACHINE. HE WAS EXPECTING ME TO LAUGH . I DID NOT HE LEFT QUICKLY. i could have bought another machine with the money i spent with service calls

     
  67. Anonymous Says:
  68. i have a maytag bravo he topload. having problem when it is draining, making a high pitch noise. only 3 years old. any ideas?????

     
  69. Anonymous Says:
  70. My maytag top loader bravo has been great since 2007 but now it throws water out of the top and all over the floor. We were told it was the water pump which we replaced but no resolve. Anyone has any suggestions?

     
  71. Our Maytag Bravos 300 a few months old has problems with unbalanced load signals and has a recent hard rubbery glue-like gray crust which formed around the top rubber gasket where you open the hatch to put the clothes in. It is almost impossible to pull this substance off of the rubber gasket, on top and under. This washer is generally a piece of @^%$. Do not ever use Clorox non-chlorine bleach ever, which I think may have contributed to the is problem, even though it is supposedly safe.

     
  72. Anonymous Says:
  73. Anybody know why the clean cycle will start with 1:02 but end after only a few minutes and the Affresh tablet does not dissolve?

     
  74. Blog Posting- I like your blog and have a great experince of it.I am fully satisfied of your services and some of my friends are also use your services they are also fully satisfied with you and your services.We make plan again to visit India and use your services again. Thanks

     
  75. I like your blog and have a great experince of it.I am fully satisfied of your services and some of my friends are also use your services they are also fully satisfied with you and your services.We make plan again to visit India and use your services again. Thanks

     
  76. Anonymous Says:
  77. I have a great giant paper weight, which is a bout all it is good for, i have had my washer for about 3 yrs. I had the unbalance code, which was no big deal then i had water come out of the bottom repair guy came out and replaced something underneth no chanrge. The advise from repair guy don't wash socks or anything same in washer (great advise). Now i have the code F1, at the end of my rope.

     
  78. wow… what a post i like it very much thanks for publishing this article thanks again.enjoyed the posts. lovely.

     
  79. Mr G Says:
  80. ok , here u go ! That lovely F1 Code .... Water everywhere ! Flooded the entire utility room . This time instead of damage to flooring , last time i had ceramic tile installed and had washer moved by sump pit . So yes water still flooded the room but dried up with fans... Upon observation i found the following . You have two pumps on this unit , A drain pump and a recirculating pump ... The pump wires are attached to the pump with a slide connector that you would have on your outdoor lights ... The connector is garbage ! My opinion ! When the assembler slides the wire to just cut into the connector , instead the wire cut 90% of the way threw , then while washing clothes your washer cuts the wire the rest of the way threw the connector ... Bad engineer job! Wrong connector !! When i tapped soft on the pump it started to work , so i knew that i had to check it . I took it off i wired it to a power supply and bingo it worked . The drain hose , way too thin ,,, had a pin hole leak, I replaced it with a hose from autozone that is reinforced with strength string ... Much better hose,.,.I rewired the pump it works great ! Then I found the F1 code .... I took the top of the washer panel off . 3 screws 8mm .. On the right side looking at machine you see a round piece of metal with a hose going to it . This is a pressure switch ,..,. The clear tube goes down to the bottom of the tub in back ... This is a switch that gets clogged with soap or lint from a rug or loose clothing and if you take the tube off ,pull, and blow threw it then re-attach it and the light goes off.. It fixed the problem ... washer started to work .. I will keep an eye on it to see if i need to replace it , although it is fine for now ... Also do not forget to CLEAN CYCLE your washer .It helps with this issue.. Good Luck !!!!!

     
  81. What ever the information you shared that is really excellent,thanks.

     
  82. Great content you have been posted in this blog. Its really informative to everyone..

     

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